77jee Privacy Policy — How We Handle Your Personal Data

77jee ("we", "us", "our", or "the Platform") operates the website at https://77jee.org and all associated services. This Privacy Policy describes how 77jee collects, uses, stores, shares, and protects personal data relating to players, prospective players, and visitors to the platform (collectively "you" or "the user"). This policy applies to all personal data processed in connection with your use of 77jee, regardless of the device or method of access used.

By accessing 77jee, creating a player account, or using any of our services, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with this policy, you must not use 77jee. Please review this policy periodically, as 77jee may update it from time to time. The "Last Updated" date at the top of this page reflects the date of the most recent revision.

77jee collects personal data that you provide directly, data generated automatically by your use of the platform, and data received from third-party payment processors and identity verification partners. The categories of personal data we may collect are set out in the table below.

77jee uses personal data for the following purposes. All processing is limited to what is necessary for the purpose stated, and data is not repurposed without a new legal basis where required.

• To create and manage your player account, including verifying your identity and age in accordance with our 21+ eligibility requirement.
• To process deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate transaction records.
• To provide and improve our games, sportsbook, and platform features, including personalising content based on your usage patterns.
• To comply with anti-money laundering (AML) obligations, fraud prevention requirements, and KYC verification procedures.
• To send you account-related communications, including transaction confirmations, security alerts, and responses to your support requests.
• To support responsible gaming by monitoring usage patterns that may indicate problem gambling behaviour and enabling our responsible gaming tools.

77jee processes your personal data only where a valid legal basis exists. The legal bases on which we rely are as follows:

• Contract performance: processing is necessary to create and operate your player account, process payments, and deliver the services you have requested.
• Legal obligation: processing is required to comply with applicable laws including AML, KYC, age verification, and fraud prevention requirements.
• Legitimate interests: processing is necessary for our legitimate interests in operating a secure and commercially viable platform, provided those interests are not overridden by your data protection rights.
• Consent: where we rely on your consent (for example, for optional marketing communications), you may withdraw that consent at any time by contacting support.

77jee does not sell, rent, or trade your personal data to third-party marketers or advertising networks. We share data only where strictly necessary to operate the platform or where legally required.

The categories of third parties with whom 77jee may share your personal data are limited to the following:

• Payment service providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) — to process deposits and withdrawals in BDT on your behalf.
• Identity verification and KYC service providers — to confirm player identity and age as required by our eligibility rules.
• Game software providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) — limited technical data to enable gameplay sessions and support RNG auditing.
• Law enforcement or regulatory authorities — where we are required by law or a valid court order to disclose personal data.

When you make a deposit or request a withdrawal via bKash, Nagad, Rocket, or Upay, the transaction is processed directly by the relevant mobile financial services provider. 77jee receives confirmation of the transaction and a reference identifier, but does not store your full mobile wallet PIN or password. Card payments via Visa or Mastercard are processed by PCI-DSS compliant payment gateways. 77jee does not store full card numbers on its servers.

All financial transaction records are retained for a minimum of five years in compliance with applicable financial regulations. Transaction records may be shared with competent authorities in the event of an investigation into suspected financial crime, money laundering, or fraud. 77jee will not disclose your financial data to any other third party except as described in Section 5 of this policy.

77jee uses cookies and similar technologies on the platform. Cookies are small data files stored on your device that help us deliver a functional and personalised experience. The cookies we use fall into the following categories:

• Strictly necessary cookies: required for the platform to function, including maintaining your login session and remembering your language preference.
• Analytics cookies: used to understand how players interact with the platform so we can improve performance, navigation, and game availability.
• Functional cookies: used to remember preferences such as your preferred deposit method or last game played, to streamline repeat visits.

You may control or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the platform. 77jee does not use cookies to track your activity on third-party websites or to serve advertising on external platforms.

77jee retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The standard retention periods applied by 77jee are as follows: account data is retained for the duration of the active account relationship and for a period of five years following account closure; financial transaction records are retained for a minimum of five years; technical and usage logs are retained for up to twelve months unless required for longer in connection with a dispute or investigation.

When personal data is no longer required and no legal retention obligation applies, 77jee will delete or anonymise the data in a secure manner. You may request early deletion of your personal data by contacting support, subject to any overriding legal retention obligations. 77jee cannot delete data that we are legally required to retain, for example financial transaction records subject to AML obligations.

As a user of 77jee, you hold the following rights in relation to your personal data. To exercise any of these rights, contact 77jee's support team at [email protected]. We will respond to all valid requests within a reasonable period, typically within 30 days. Some rights may be subject to limitations where legal obligations or legitimate interests require us to retain or continue processing the data.

• Right of access: you may request a copy of the personal data that 77jee holds about you.
• Right to rectification: you may request correction of any inaccurate or incomplete personal data held about you.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
• Right to restriction: you may request that 77jee restrict the processing of your personal data in certain circumstances, for example while a dispute about accuracy is being resolved.
• Right to object: you may object to processing based on legitimate interests, including direct marketing communications where consent has been given.

To exercise any of the above rights, please write to [email protected] with the subject line "Data Rights Request" and your registered mobile number. Please note that this is a plain-text contact address and is not a clickable link. 77jee will verify your identity before actioning any data rights request.

77jee employs industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include 256-bit SSL encryption for all data in transit, encrypted storage for sensitive data at rest, access controls limiting internal data access to authorised personnel only, and regular security assessments of the platform and its third-party integrations.

While 77jee takes all reasonable precautions to safeguard your personal data, no method of transmission over the internet or method of electronic storage is completely secure. In the unlikely event of a data breach that poses a risk to your rights, 77jee will notify affected users and take prompt remedial action in accordance with applicable law. If you suspect that your account has been compromised, please contact support immediately at [email protected].

77jee is strictly for adults aged 21 and above. We do not knowingly collect or process personal data relating to individuals under 21 years of age. If you are under 21, you must not use 77jee or provide any personal data to us. If 77jee becomes aware that personal data has been collected from a person under the age of 21, that data will be deleted immediately and the associated account closed. Parents and guardians who believe that a minor may have registered an account with 77jee should contact support immediately at [email protected].

77jee reserves the right to update or amend this Privacy Policy at any time. Changes will be published on this page with a revised "Last Updated" date. Where a change is material — for example, a change to the categories of data we collect or the third parties with whom we share data — 77jee will provide advance notice via the mobile number or email address registered to your account. Your continued use of the platform following the effective date of any change constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or 77jee's handling of your personal data, please contact our support team at [email protected]. Please include your registered mobile number and a brief description of your query. This is a plain-text contact address — it is not a clickable link. Our team is available to respond to privacy-related enquiries during standard business hours, Bangladesh Standard Time (BST, UTC+6).